I have a client who has an Avaya IP Office 500 v2. There is some life safety equipment that needs dedicated channels for dialing out in case of emergency. The client decided 2 trunks was going to be the best way to guarantee that there was an available channel in case of need. Each trunk has a few DIDs. Avaya IP Office VoiceMail Pro Quick Reference Guide Activity Menu: Press 1 to Record Press 2 to Get Messages Press 3 for Personal Greetings Press 5 for Personal Options Press 6 for Outcalling Press 7 to Scan Messages Press.8 to Transfer Press.9 to Wait Press.6 for Directory Press.7 to Re-Login General Tips: Press.4 for Help.
The Avaya IP Office IP 500 V2 (also known as IPO IP500 V2 Control Unit, IP Office IP 500 v2, IPO IP500 v2, IP 500 V2, IP500 V2, IPO 500v2 System Unit Assembly or IP Office 500 v2) is the most recent control unit for Avaya IP Office Phone Systems, and has revolutionized communication within businesses. Before Avaya IP500 V2 came about, there was IP500 V1. Though IP500 V1 had a large influence in the way that businesses communicate, IP500 V2 has influenced an even bigger change. With complete collaboration, the IP500 is a combined voice and data communications system with PBX, VoIP and SIP support.
Avaya IP Office is Avaya's primary product line and is a communications solution that addresses the communication challenges within small businesses. It integrates with Microsoft Outlook, Microsoft Lync, and Salesforce.com and syncs with contacts and calendars from desktops, leading to greater efficiency. The IP 500 V2 is a control unit for the Avaya IP Office software platform and offers IM and Presence support, and Federated Presence with GoogleTalk.
The Avaya IP Office 500 V2 Control Unit was released with IP Office Release 6.0 (R6.0) which included integration with Avaya Aura® and a simple migration from PARTNER® Advanced Communications System to IP Office. IP Office 500V2 can support a number of releases, including the following:
- R6.0
- R6.1
- R7.0
- R8.0
- R8.1
- R9.0
- R9.1
- R10
- R10.1
- R11.0
- R11.1
For those with IP 500 V1, R6.0 and above aren't supported. Avaya has designed a migration path when moving to IP500v2 or IP Office Server Edition. Here are the releases that supported IP500v1 hardware:
- R1.0
- R1.1
- R1.2
- R1.3
- R1.3.2
- R2
- R2.1
- R3.0
- R3.1
- R3.2
- R4.0
- R4.1
- R4.2
- R5.0
The Avaya IP Office 500 V2 is the most recently released control unit for the Avaya IP Office System family. It can support up to 384 telephones and 8 T1/E1 trunks. As stated before, IP500 V2 supports IP Office R6.0 and higher as well as several tiers of editions:
Avaya Ip Office 500v2 Login
- IP Office Basic Edition: The basic edition offers essential system and Avaya PBX features including voice mail, conference bridges, and single-site deployments. It allows up to 48 users- 24 digital, 24 SIP, and 16 analog trunks.
- IP Office Essential Edition: The essential edition is best for small businesses and provides voice mail features (up to 25 hours of message storage), IP PBX functionality, mobility (Avaya one-X® Mobile Essential), 4 Remote Worker licenses, and 128-part ad hoc conferencing (128 conference participants and up to 64 on a single call). It allows for up to 384 users per site, 1,000 users across 32 sites, and up to 240 PRI channels, 32 BRI channels, and 204 analog trunks.
- IP Office Preferred Edition: The preferred edition offers secure password-protected audio conferencing, Avaya one-X® Mobile Preferred, Call recording, large voice messaging capacity, and is typically for small and midsize businesses that are in need of real-time collaboration and unified communication systems.
- IP Office Advanced Edition: The advanced Edition is best for businesses that rely on their quality of customer service. It required the IP Office Preferred Edition previously mentioned prior to purchase, so you additionally receive everything offered in the preferred edition.
The different editions are tailored to businesses of any size- including small and medium businesses and larger.
Avaya IP Office Configuration and Specifications:
- 4 base card Slots (for phone and trunk cards)
- 8 expansion ports
- LAN/WAN (Ethernet)
- Supports up to 384 extensions (digital and IP)
- Accommodates Legacy Card Carrier
- Requires power lead and an IP Office SD card (compatible SD cards):
- IP Office U-Law SD Card: Defaults to U-Law telephony or for software earlier than IP Office Release 7.0 it defaults to IP Office standard mode.
- IP Office Partner Edition SD Card: Defaults to U-Law telephony and IP Office Basic Edition
- Up to 1000 employees among 32 different locations
- Supported Avaya IP Office Phones:
- IP telephones:
- 9600 series: 9620L/9620C, 9630G, SBM24, 9640, 9650/9650C
- 1600 Series: 1603i/1603i SW, 1608i, 1616i, BM32
- Digital telephones:
- 9500 series: 9504, 9508, BM12
- 1400 series: 1403, 1408, 1416, DBM32
- Conference telephones:
- B100 Series: B149, B159, B179
- Cordless telephones:
- IP DECT-DECT R4 (IP DECT radio cells): DECT base stations, 3720/3725, 3740/3749
- WLAN telephony (WLAN radio cells): Voice Priority Processor, 3641, 3645
- Other telephones:
- Video softphone/Mobile Clients: IP Office Video Softphone, One-X™ Mobile Essential Edition, One-X™ Mobile Preferred for IP Office
- 3rd party SIP phones
- IP telephones:
Avaya IP Office 500 V2 can function as either a traditional phone system or an IP telephony server, and supports single locations and multi-site networks. Avaya IP Office is a unified communications system that connects companies with customers and partners leading to seamless communication. Avaya IP Office Training is also available, so that businesses can take full advance of their Avaya phone systems.
Avaya Definity, Communication Manager, Avaya CM and/or Avaya Aura are even more exciting, as the IP Office product portfolio can grow up to 3,000 end users. In the past, Avaya enterprise clients were forced into a larger solution due to limitations of IP Office. However, with IP Office Server Edition Select licensing, Avaya Aura clients can easily migrate to IP Office and get similar functionality. Clients have the ability to leverage 3rd party feature servers, hybrid cloud and/or fully cloud hosted solutions to target certain key features needed to gain enterprise capabilities without undergoing a costly whole-system upgrade.
Client's that utilize Avaya Definity, Communication Manager, Avaya CM and/or Avaya Aura can slowly migrate and/or leverage a hybrid model to avoid a complete system upgrade when trying to obtain a handful of features. Let our design engineers help and design the right system for your business. Please visit our Avaya Aura page for more information on the platform.
Implement a flawless communication system and don't ever miss a call again, have Converged Communication Systems set you up with Avaya IP Office 500 V2 today: sales@convergedsystems.com.
What Can We Help You Find?
Avaya's IP500 IP Office is redefining how business communicates. The Avaya IP Office Family is the latest advancement in converged voice and data technology from Avaya. IP Office combines high-end voice and data applications normally reserved for large enterprises with easy to use tools that allow the smallest of businesses to deliver cutting edge customer service.
The IP Office family consists of the IP Office 500 series communications solutions. The Avaya IP Office IP500 V2 (700476005) is the latest control unit in the IP Office IP500 suite of products, supporting IP Office Release 6.0 and higher. Systems can be expanded through the use of expansion modules.
Avaya IP Office delivers full voice functionality with a comprehensive set of features. The IP Office system can be configured as a voice-only PBX, using traditional circuit-switched lines, or as an IP telephony server using high-speed ISDN/PRI dial-up access and/or direct leased line connectivity and/or SIP trunks.
IP500 V2 Control Unit (700476005)
The IP Office IP500 V2 Control Unit (700476005) is a communication solution that can scale up to 272 telephones and 8 T1/E1 trunks; the IP Office 412 supports up to 360 telephones and 4 T1/E1 trunks.
This system supports 8 expansion modules providing a combination of up to 272 analog, digital, and IP telephones, with capacity for 16 analog trunks or 8 digital trunks (192 T1/PRI channels or 240 E1 channels). Optionally, SIP trunks are also supported. As with the IP Office 412, additional analog trunks can be achieved by using Expansion Modules. Optional support for up to 128 voice compression channels is available.
Avaya IP500 V2 Features:
Avaya Ip Office 500 Default Password
- Backwards compatible with IP500
- 4 card slots compatible with existing IP500 cards as well as new Release 8.0 cards
- SD Card required, acts as Feature Key
- Operates in standard IP Office mode and Essential Edition PARTNER mode
Avaya Release 9.1 Features:
Avaya IP Office Reviews/Awards:
- Check out IP Office Reviews and Awards
The Avaya IP Office system includes a robust set of tools for administration (Manager), call tracking (SMDR), system monitoring and diagnostics (System Status Application). The ability for users to manage their own calls is supplied through a simple GUI (Phone Manager). Phone Manager functionality can be enhanced through simple licensing and to support IP softphones.
When needed, add additional applications, including:
- Synchronizing voice mail messages in an email inbox for easy message management
- Scheduling conferences
- Uploading documents for real-time viewing
- Managing audio privileges for conference calls
- Using agent reporting and wallboards for call center environments
The Auto Attendant application enables callers to route their calls to the relevant department/person without the need to speak to an operator/receptionist. Receptionists/operators can take advantage of the SoftConsole GUI application to present a professional view of the business to all callers. TAPI (Telephone Applications Programming Interface) support enables IP Office to be linked to Microsoft Outlook and other popular desktop applications for screen pops and PC-based telephony management.
Investment protection is offered through handsets supported by several Avaya platforms, and provides a migration path that is forward and backwards compatible. IP Office supports IP and digital telephone operation, with large display desktop phones with sophisticated screen-driven feature access. Single button on/off control and menu driven displays are available for selected features for ease of use.
Benefits
- Functions as a traditional phone system or an IP telephony server.
- Supports both single locations and multi-site networks.
- Includes both basic call center and voice messaging capabilities.
- Scales up as business needs grow.
- Protects current investments in communications.
For complete product details and specifications visit the Avaya IP Office - Knowledge Base.
I have a client who has an Avaya IP Office 500 v2. There is some life safety equipment that needs dedicated channels for dialing out in case of emergency. The client decided 2 trunks was going to be the best way to guarantee that there was an available channel in case of need. Each trunk has a few DIDs. Avaya IP Office VoiceMail Pro Quick Reference Guide Activity Menu: Press 1 to Record Press 2 to Get Messages Press 3 for Personal Greetings Press 5 for Personal Options Press 6 for Outcalling Press 7 to Scan Messages Press.8 to Transfer Press.9 to Wait Press.6 for Directory Press.7 to Re-Login General Tips: Press.4 for Help.
The Avaya IP Office IP 500 V2 (also known as IPO IP500 V2 Control Unit, IP Office IP 500 v2, IPO IP500 v2, IP 500 V2, IP500 V2, IPO 500v2 System Unit Assembly or IP Office 500 v2) is the most recent control unit for Avaya IP Office Phone Systems, and has revolutionized communication within businesses. Before Avaya IP500 V2 came about, there was IP500 V1. Though IP500 V1 had a large influence in the way that businesses communicate, IP500 V2 has influenced an even bigger change. With complete collaboration, the IP500 is a combined voice and data communications system with PBX, VoIP and SIP support.
Avaya IP Office is Avaya's primary product line and is a communications solution that addresses the communication challenges within small businesses. It integrates with Microsoft Outlook, Microsoft Lync, and Salesforce.com and syncs with contacts and calendars from desktops, leading to greater efficiency. The IP 500 V2 is a control unit for the Avaya IP Office software platform and offers IM and Presence support, and Federated Presence with GoogleTalk.
The Avaya IP Office 500 V2 Control Unit was released with IP Office Release 6.0 (R6.0) which included integration with Avaya Aura® and a simple migration from PARTNER® Advanced Communications System to IP Office. IP Office 500V2 can support a number of releases, including the following:
- R6.0
- R6.1
- R7.0
- R8.0
- R8.1
- R9.0
- R9.1
- R10
- R10.1
- R11.0
- R11.1
For those with IP 500 V1, R6.0 and above aren't supported. Avaya has designed a migration path when moving to IP500v2 or IP Office Server Edition. Here are the releases that supported IP500v1 hardware:
- R1.0
- R1.1
- R1.2
- R1.3
- R1.3.2
- R2
- R2.1
- R3.0
- R3.1
- R3.2
- R4.0
- R4.1
- R4.2
- R5.0
The Avaya IP Office 500 V2 is the most recently released control unit for the Avaya IP Office System family. It can support up to 384 telephones and 8 T1/E1 trunks. As stated before, IP500 V2 supports IP Office R6.0 and higher as well as several tiers of editions:
Avaya Ip Office 500v2 Login
- IP Office Basic Edition: The basic edition offers essential system and Avaya PBX features including voice mail, conference bridges, and single-site deployments. It allows up to 48 users- 24 digital, 24 SIP, and 16 analog trunks.
- IP Office Essential Edition: The essential edition is best for small businesses and provides voice mail features (up to 25 hours of message storage), IP PBX functionality, mobility (Avaya one-X® Mobile Essential), 4 Remote Worker licenses, and 128-part ad hoc conferencing (128 conference participants and up to 64 on a single call). It allows for up to 384 users per site, 1,000 users across 32 sites, and up to 240 PRI channels, 32 BRI channels, and 204 analog trunks.
- IP Office Preferred Edition: The preferred edition offers secure password-protected audio conferencing, Avaya one-X® Mobile Preferred, Call recording, large voice messaging capacity, and is typically for small and midsize businesses that are in need of real-time collaboration and unified communication systems.
- IP Office Advanced Edition: The advanced Edition is best for businesses that rely on their quality of customer service. It required the IP Office Preferred Edition previously mentioned prior to purchase, so you additionally receive everything offered in the preferred edition.
The different editions are tailored to businesses of any size- including small and medium businesses and larger.
Avaya IP Office Configuration and Specifications:
- 4 base card Slots (for phone and trunk cards)
- 8 expansion ports
- LAN/WAN (Ethernet)
- Supports up to 384 extensions (digital and IP)
- Accommodates Legacy Card Carrier
- Requires power lead and an IP Office SD card (compatible SD cards):
- IP Office U-Law SD Card: Defaults to U-Law telephony or for software earlier than IP Office Release 7.0 it defaults to IP Office standard mode.
- IP Office Partner Edition SD Card: Defaults to U-Law telephony and IP Office Basic Edition
- Up to 1000 employees among 32 different locations
- Supported Avaya IP Office Phones:
- IP telephones:
- 9600 series: 9620L/9620C, 9630G, SBM24, 9640, 9650/9650C
- 1600 Series: 1603i/1603i SW, 1608i, 1616i, BM32
- Digital telephones:
- 9500 series: 9504, 9508, BM12
- 1400 series: 1403, 1408, 1416, DBM32
- Conference telephones:
- B100 Series: B149, B159, B179
- Cordless telephones:
- IP DECT-DECT R4 (IP DECT radio cells): DECT base stations, 3720/3725, 3740/3749
- WLAN telephony (WLAN radio cells): Voice Priority Processor, 3641, 3645
- Other telephones:
- Video softphone/Mobile Clients: IP Office Video Softphone, One-X™ Mobile Essential Edition, One-X™ Mobile Preferred for IP Office
- 3rd party SIP phones
- IP telephones:
Avaya IP Office 500 V2 can function as either a traditional phone system or an IP telephony server, and supports single locations and multi-site networks. Avaya IP Office is a unified communications system that connects companies with customers and partners leading to seamless communication. Avaya IP Office Training is also available, so that businesses can take full advance of their Avaya phone systems.
Avaya Definity, Communication Manager, Avaya CM and/or Avaya Aura are even more exciting, as the IP Office product portfolio can grow up to 3,000 end users. In the past, Avaya enterprise clients were forced into a larger solution due to limitations of IP Office. However, with IP Office Server Edition Select licensing, Avaya Aura clients can easily migrate to IP Office and get similar functionality. Clients have the ability to leverage 3rd party feature servers, hybrid cloud and/or fully cloud hosted solutions to target certain key features needed to gain enterprise capabilities without undergoing a costly whole-system upgrade.
Client's that utilize Avaya Definity, Communication Manager, Avaya CM and/or Avaya Aura can slowly migrate and/or leverage a hybrid model to avoid a complete system upgrade when trying to obtain a handful of features. Let our design engineers help and design the right system for your business. Please visit our Avaya Aura page for more information on the platform.
Implement a flawless communication system and don't ever miss a call again, have Converged Communication Systems set you up with Avaya IP Office 500 V2 today: sales@convergedsystems.com.
What Can We Help You Find?
Avaya's IP500 IP Office is redefining how business communicates. The Avaya IP Office Family is the latest advancement in converged voice and data technology from Avaya. IP Office combines high-end voice and data applications normally reserved for large enterprises with easy to use tools that allow the smallest of businesses to deliver cutting edge customer service.
The IP Office family consists of the IP Office 500 series communications solutions. The Avaya IP Office IP500 V2 (700476005) is the latest control unit in the IP Office IP500 suite of products, supporting IP Office Release 6.0 and higher. Systems can be expanded through the use of expansion modules.
Avaya IP Office delivers full voice functionality with a comprehensive set of features. The IP Office system can be configured as a voice-only PBX, using traditional circuit-switched lines, or as an IP telephony server using high-speed ISDN/PRI dial-up access and/or direct leased line connectivity and/or SIP trunks.
IP500 V2 Control Unit (700476005)
The IP Office IP500 V2 Control Unit (700476005) is a communication solution that can scale up to 272 telephones and 8 T1/E1 trunks; the IP Office 412 supports up to 360 telephones and 4 T1/E1 trunks.
This system supports 8 expansion modules providing a combination of up to 272 analog, digital, and IP telephones, with capacity for 16 analog trunks or 8 digital trunks (192 T1/PRI channels or 240 E1 channels). Optionally, SIP trunks are also supported. As with the IP Office 412, additional analog trunks can be achieved by using Expansion Modules. Optional support for up to 128 voice compression channels is available.
Avaya IP500 V2 Features:
Avaya Ip Office 500 Default Password
- Backwards compatible with IP500
- 4 card slots compatible with existing IP500 cards as well as new Release 8.0 cards
- SD Card required, acts as Feature Key
- Operates in standard IP Office mode and Essential Edition PARTNER mode
Avaya Release 9.1 Features:
Avaya IP Office Reviews/Awards:
- Check out IP Office Reviews and Awards
The Avaya IP Office system includes a robust set of tools for administration (Manager), call tracking (SMDR), system monitoring and diagnostics (System Status Application). The ability for users to manage their own calls is supplied through a simple GUI (Phone Manager). Phone Manager functionality can be enhanced through simple licensing and to support IP softphones.
When needed, add additional applications, including:
- Synchronizing voice mail messages in an email inbox for easy message management
- Scheduling conferences
- Uploading documents for real-time viewing
- Managing audio privileges for conference calls
- Using agent reporting and wallboards for call center environments
The Auto Attendant application enables callers to route their calls to the relevant department/person without the need to speak to an operator/receptionist. Receptionists/operators can take advantage of the SoftConsole GUI application to present a professional view of the business to all callers. TAPI (Telephone Applications Programming Interface) support enables IP Office to be linked to Microsoft Outlook and other popular desktop applications for screen pops and PC-based telephony management.
Investment protection is offered through handsets supported by several Avaya platforms, and provides a migration path that is forward and backwards compatible. IP Office supports IP and digital telephone operation, with large display desktop phones with sophisticated screen-driven feature access. Single button on/off control and menu driven displays are available for selected features for ease of use.
Benefits
- Functions as a traditional phone system or an IP telephony server.
- Supports both single locations and multi-site networks.
- Includes both basic call center and voice messaging capabilities.
- Scales up as business needs grow.
- Protects current investments in communications.
For complete product details and specifications visit the Avaya IP Office - Knowledge Base.
We can source any item, even from brands that are not represented on our website.
